
Feb 12, 2025
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Deliverability
In the world of B2B lead generation, even the most compelling message is worthless if it never reaches your prospect's inbox. While most discussions about deliverability focus on content and sending practices, the technical infrastructure behind your emails plays an equally crucial role.
This guide covers the essential technical elements that impact whether your emails land in the inbox or get flagged as spam—knowledge that can dramatically improve your campaign performance.
What it is: A DNS record that specifies which mail servers are authorized to send email on behalf of your domain.
Why it matters: Without proper SPF configuration, receiving mail servers may assume your emails are spoofed and reject them.
Implementation checklist:
Identify all services that send email on your behalf (CRM, marketing automation, etc.)
Create or update your SPF record to include all legitimate sending services
Avoid exceeding the 10 DNS lookup limit in your SPF record
Use include mechanisms rather than direct IP listings when possible
Implement appropriate enforcement policies (soft fail vs. hard fail)
What it is: An encryption-based authentication method that adds a digital signature to your emails, verifying they haven't been tampered with in transit.
Why it matters: DKIM-signed emails demonstrate ownership of your sending domain and significantly improve deliverability scores.
Implementation checklist:
Generate appropriate DKIM keys (2048-bit RSA keys are now recommended)
Publish your public key to your DNS records
Configure your sending infrastructure to sign outgoing messages
Implement DKIM for every subdomain you use for sending
Rotate keys periodically (every 6-12 months) for security
What it is: A policy framework that tells receiving mail servers what to do with emails that fail SPF or DKIM checks.
Why it matters: DMARC protects your domain from being used in phishing attacks and provides valuable insight into email authentication issues.
Implementation checklist:
Start with a monitoring policy (p=none) to gather data without affecting delivery
Configure proper reporting addresses to receive aggregate (RUA) and forensic (RUF) reports
Analyze reports to identify legitimate mail that's failing authentication
Gradually increase enforcement from p=none to p=quarantine to p=reject
Establish a regular review process for DMARC reports
What it is: Using different domains or subdomains for different types of email communication.
Why it matters: Issues with marketing or cold outreach won't affect transactional or account-related emails.
Implementation strategy:
Create a specific subdomain for cold outreach (e.g., connect.yourdomain.com)
Establish separate subdomains for marketing, transactional, and internal communications
Implement proper authentication for each subdomain
Warm up new sending domains gradually before high-volume sending
What it is: The length of time your domain has been registered and its sending history.
Why it matters: Newly registered domains face stricter scrutiny from mailbox providers.
Best practices:
Avoid sending cold emails from domains less than 30 days old
Implement a systematic warm-up process for new domains
Research domain history before purchasing existing domains
Maintain consistent sending patterns rather than sporadic high-volume blasts
What it is: The sending history and trustworthiness of the IP addresses you use to send email.
Why it matters: IP reputation directly impacts inbox placement rates.
Implementation strategy:
For high-volume senders: Consider dedicated IPs with proper warm-up
For lower-volume senders: Use reputable ESP shared IPs
Monitor IP blacklisting status regularly
Implement proper reverse DNS (PTR records) for sending IPs
Maintain consistent sending volumes to establish stable reputation
What it is: The hidden technical information included in every email.
Why it matters: Improperly configured headers can trigger spam filters.
Optimization checklist:
Ensure Return-Path and From domains align
Include proper List-Unsubscribe headers
Configure accurate Message-ID formats
Optimize X-Mailer headers to identify legitimate sending systems
Include appropriate MIME-Version information
What it is: Transport Layer Security encrypts email during transmission between servers.
Why it matters: Many organizations now filter or flag emails sent without TLS encryption.
Implementation strategy:
Configure your mail servers to support TLS 1.2 or higher
Implement DANE (DNS-based Authentication of Named Entities) for enhanced security
Monitor TLS delivery rates through available tooling
Address any configuration issues preventing successful TLS connections
What it is: Systems for receiving and processing delivery failure notifications and spam complaints.
Why it matters: Proper handling of bounces and complaints is essential for maintaining good domain reputation.
Implementation checklist:
Register for feedback loops with major mailbox providers
Implement automated processing of bounce messages
Create separate suppression lists for hard bounces, soft bounces, and complaints
Establish thresholds for campaign pausing based on negative signals
What it is: Services that track inbox placement and identify deliverability issues.
Why it matters: Proactive monitoring allows you to address problems before they significantly impact campaigns.
Recommended approaches:
Implement seed-based deliverability testing
Use DMARC analytics tools to identify authentication failures
Deploy inbox placement monitoring across major mail providers
Create automated alerting for deliverability anomalies
For organizations looking to systematically improve their technical deliverability:
Audit current configuration (SPF, DKIM, DMARC, sending IPs)
Address critical gaps (implement missing authentication protocols)
Develop domain strategy (separate subdomains for different email types)
Implement monitoring (feedback loops, DMARC reporting)
Create maintenance procedures (regular reviews, key rotation)
Establish testing protocols (pre-campaign deliverability testing)
Remember that technical deliverability works in concert with content and sending practices. Even perfect technical configuration won't overcome poor content or abusive sending patterns.
Need help implementing these technical deliverability enhancements? Contact our team to learn how we ensure maximum deliverability for our clients' outreach campaigns.