Terms of Service

Effective Date: 25-Feb-2025

Welcome to Lidgen! These Terms of Service ("Terms") govern your use of our website, services, and any related platforms (collectively, the "Services"). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please refrain from using our Services.

1. Services Overview

Lidgen provides lead generation and business intelligence services, including but not limited to:

• Lead Lists: Verified decision-maker information with customizable data points (emails, phone numbers, LinkedIn profiles)

• Done-For-You (DFY) Campaigns: Full-service outreach campaigns managed by our team

Our Services are designed to assist with business-to-business (B2B) prospecting. While we take every measure to ensure data quality and campaign effectiveness, Lidgen does not guarantee specific results, including response rates, meeting bookings, or sales conversions.

2. User Responsibilities

By using our Services, you agree to:

• Provide accurate and complete information when requesting our services

• Use our Services in compliance with all applicable laws, including data protection and anti-spam regulations

• Use the data provided solely for your legitimate business purposes

Prohibited Activities: You may not:

• Use our Services for illegal, fraudulent, or unethical purposes

• Resell, redistribute, or share our lead lists or campaign data without prior written consent

• Reverse-engineer, scrape, or attempt to extract our underlying data or methodologies

• Misrepresent your relationship with Lidgen to third parties

Content Ownership: You maintain responsibility for your outreach campaign content. Lidgen does not assume liability for claims arising from your messaging or outreach activities.

3. Intellectual Property

All content, data, and materials provided by Lidgen remain our exclusive property or that of our licensors. You receive a limited, non-exclusive, non-transferable license to use our Services for your internal business purposes only.

4. Payment and Refunds

• Pricing: Service fees are outlined on our website or in your custom proposal and are subject to change with notice.

  No Refunds Policy: Due to the custom nature of our Services and the immediate value provided, all payments are non-refundable. This includes list purchases and DFY campaign fees.

  Service Delivery: Lead lists are delivered within the timeframe specified at purchase. Once delivered, the transaction is considered complete.

5. Disclaimer of Warranties

Our Services are provided "as is" and "as available." Lidgen makes no warranties, express or implied, regarding:

• The absolute accuracy or completeness of lead data

• The performance or success of outreach campaigns

• The suitability of our Services for any particular purpose

While we implement rigorous verification processes, you acknowledge that lead generation involves inherent variables beyond our control.

6. Limitation of Liability

In no event shall Lidgen be liable for any indirect, consequential, special, or punitive damages arising from your use of our Services. Our total liability for any claim shall not exceed the amount paid by you for the specific Service in question during the preceding three months.

7. Indemnification

You agree to indemnify and hold harmless Lidgen from any claims, damages, or liabilities arising from:

• Your use of our Services

• Your violation of these Terms or applicable laws

• Any content used in your outreach campaigns

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of Israel. Any disputes shall be resolved through binding arbitration in Tel Aviv, in accordance with the rules of the Israeli Arbitration Association.

9. Changes to Terms

Lidgen reserves the right to update these Terms. We will notify you of significant changes via email or website notice. Your continued use after such changes constitutes acceptance of the updated Terms.

10. Contact Us

For questions about these Terms, please contact us at info@lidgen.io