Privacy Policy
Effective Date: 02-Feb-2026
1. Information We Collect
Account Information: Name, email, company name, billing details (processed via Stripe), and login credentials.
Solutions Data: Information you upload to the platform (e.g., ICP criteria, campaign templates) and performance metrics (opens, clicks, replies).
Usage Data: IP address, browser type, device information, pages visited, and time spent on the platform.
Visitor Identification: When you visit our website, we may use third-party technologies (such as RB2B or Retention.com) to associate your IP address and browsing activity with your personal email address or LinkedIn profile for marketing purposes.
2. How We Use Your Information
We use the collected data to:
Provide, maintain, and improve the Lidgen Solutions.
Process payments and prevent fraud.
AI Training: Analyze anonymized usage patterns to refine our outreach algorithms and deliverability engines.
Marketing: Send you updates, newsletters, and targeted offers based on your interactions with our site.
Compliance: Enforce our Terms of Service and comply with legal obligations.
3. Data Enrichment & B2B Lead Data
To provide high-quality intelligence, Lidgen utilizes third-party enrichment services.
Sources: We aggregate business contact information from public directories, authorized databases, and legitimate business sources.
Purpose: Data is processed solely for B2B commercial purposes. We do not collect sensitive personal data (e.g., health, political views) unrelated to professional contexts.
Disclaimer: Lidgen disclaims all warranties regarding the accuracy of third-party enriched data. You are responsible for ensuring your use of this data complies with local privacy laws (e.g., GDPR, CCPA).
4. Cookies & Tracking Technologies
We use cookies to enhance your experience and analyze traffic.
Essential Cookies: Required for login and security.
Analytics & Marketing Cookies: Used to track performance and deliver targeted ads.
Opt-Out: You can manage cookie preferences via your browser settings. To opt-out of third-party identification networks (like Retention.com), please visit: https://app.retention.com/optout.
5. Data Sharing & Third Parties
We do not sell your private customer data. We share information only with:
Service Providers: Cloud hosting (AWS), Payment Processors (Stripe), and Email Infrastructure providers necessary to deliver the Solutions.
Legal Requirements: If required by law or to protect our rights in a legal dispute.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
6. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request updates to inaccurate data.
Deletion: Request deletion of your personal data (subject to our data retention policies for active subscriptions).
Opt-Out: Unsubscribe from marketing emails via the "Unsubscribe" link in our communications. To exercise these rights, contact us at info@lidgen.io.
7. Data Security
We implement industry-standard encryption and security measures to protect your data. However, no internet transmission is 100% secure. You acknowledge that you provide data at your own risk.
8. International Data Transfers
Your information may be transferred to and processed on servers located in the United States or other jurisdictions. By using the Solutions, you consent to this transfer.
9. Changes to This Policy
Lidgen reserves the right to update this Privacy Policy. Significant changes will be notified via email or a prominent notice on our website. Continued use of the Solutions constitutes acceptance of the updated policy.
10. Contact Us
For privacy inquiries, please contact: info@lidgen.io.