Privacy Policy

Effective Date: 25-Feb-2025

Welcome to Lidgen! This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

Client Information:

• Contact details (name, email, phone, company information)

• Billing information for payment processing

• Account credentials and preferences

• Service requests and communication history

Website Visitor Information:

• IP address and device information

• Browser type and settings

• Pages visited and actions taken

• Referral sources and time spent on site

• When you visit or interact with our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email address. This information may be used to send communications and marketing to these email addresses.

Lead Data Collection:

• Business contact information gathered from public and authorized sources

• Professional information relevant to B2B targeting

• Data obtained through legitimate means in compliance with applicable laws

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website performance, and enable targeted marketing communications. These technologies may associate your website interactions with personal information, such as your email address, for marketing purposes. We obtain your consent for non-essential cookies, including those used for marketing, through our cookie banner or compliance tool. You can manage cookie preferences through your browser settings or through our cookie compliance tool. For more information on opting out of marketing communications based on these technologies, visit https://app.retention.com/optout.

Cookie Compliance: We use a cookie compliance tool to ensure transparency and provide you with control over how cookies and similar technologies are used on our website. You can adjust your preferences at any time through our cookie settings interface.

2. How We Use Your Information

We use the information we collect to:

• Deliver and improve our lead generation services

• Process payments and maintain accounts

• Respond to inquiries and provide support

• Send service updates and marketing communications, including targeted emails based on website interactions

• Analyze usage patterns to enhance our website and offerings

• Comply with legal obligations

3. Data Sharing

We may share your information with:

• Service providers who assist in our operations, including data enrichment, verification services, and online data partners or vendors such as RB2B who process data for marketing purposes (e.g., associating website activities with email addresses for targeted communications)

• Professional advisors (legal, accounting)

• Legal authorities when required by law

• Potential buyers in the event of a business transfer We do not sell your personal information to third parties for marketing purposes. Our service providers are contractually obligated to handle your data in accordance with applicable laws and our instructions.

4. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws (e.g., GDPR, CCPA):

• Access and correct your personal information

• Request deletion of your data (subject to legal requirements)

• Opt-out of marketing communications

• Object to certain data processing activities To exercise these rights, contact us at info@lidgen.io. Additionally, if you wish to opt out of receiving marketing communications based on data collected through cookies and similar technologies on our website, you may do so by visiting https://app.retention.com/optout.

5. B2B Lead Data

The lead information we provide through our services:

• Is collected from legitimate business sources including public directories, websites, and authorized databases

• Contains only professional contact information intended for business communication

• Is processed in accordance with legitimate business interests as permitted by applicable laws

• Is provided for specific, limited B2B communication purposes

Clients are solely responsible for their use of our lead data and must ensure their communications comply with all applicable laws, including data protection, privacy, and electronic communication regulations. Clients must maintain appropriate legal bases for their outreach activities and honor opt-out requests promptly.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. By using our services, you consent to these transfers when necessary for providing our services.

8. Data Enrichment Practices

To the maximum extent permitted by law, Lidgen disclaims all warranties and liabilities related to the accuracy, completeness, or reliability of lead data provided through our services. Clients use our services at their own risk and are responsible for ensuring their use complies with applicable laws and regulations.

To provide you with high-quality lead data and enhance our services, Lidgen uses third-party data enrichment services and technologies. These processes allow us to:

• Verify and validate contact information for greater accuracy

• Enhance lead profiles with additional business-relevant data points

• Improve matching between your targeting criteria and potential prospects

• Ensure the freshness and relevance of our lead data, including for marketing purposes When we enrich data, we focus exclusively on professional and business-related information appropriate for B2B outreach. All enriched data undergoes our verification processes before delivery. Our data enrichment activities comply with applicable laws and industry standards. We carefully select enrichment partners who maintain appropriate security measures and data handling practices. By using our services, clients acknowledge and accept our data enrichment practices as necessary for providing our core services, including targeted marketing communications.

When we enrich data, we focus exclusively on professional and business-related information appropriate for B2B outreach. All enriched data undergoes our verification processes before delivery.

Our data enrichment activities comply with applicable laws and industry standards. We carefully select enrichment partners who maintain appropriate security measures and data handling practices.

Our data enrichment processes focus exclusively on business-relevant information obtained through legitimate means. We do not collect sensitive personal data or information unrelated to professional contexts. By using our services, clients acknowledge and accept our data enrichment practices as necessary for providing our core services.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, including the use of new tools or technologies for data processing and marketing. Significant changes will be communicated via email or website notice. Continued use of our services after policy changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries, please contact us at info@lidgen.io.